DELVEUK

For consumers

Received a call from DelveUK?

We understand that an unexpected call can raise questions. Here is who we are, why we may have contacted you and what happens next.

Why we called

DelveUK conducts telephone surveys for organisations that want to better understand the needs and interests of UK consumers. Your number may have been supplied by a licensed data provider, provided through an online form or competition, or held from a previous interaction.

Taking part is voluntary. You can decline a question, end the call or ask us not to contact you again.

From conversation to relevant insight

1. A survey invitation

A human agent invites you to answer questions about everyday products or services.

2. Relevant answers

Your answers may indicate an interest or need within a clearly stated industry category.

3. Carefully managed sharing

Relevant details may be shared with a selected organisation for an appropriate follow-up, subject to the applicable rules and your rights.

Want more detail? Read how we use information or our full privacy notice.