Clear information
How we use your information
We collect only the information needed for a survey and its stated purpose. This page gives a straightforward overview; our privacy notice provides the full detail.
What we may collect
Information you provide
Where details may come from
We may receive contact information from licensed data suppliers, prior DelveUK survey activity, online forms or competitions, or another source that has been assessed for appropriate collection and use. We also collect information directly when you speak with us.
Why we process it
Depending on the activity, we may rely on your consent, our legitimate interests or another lawful basis. Legitimate interests are not automatic: we must consider the purpose, necessity and impact on your rights. You may object to processing for direct marketing at any time.
Who may receive relevant information
Where the survey purpose supports it, information may be provided to selected organisations in a category explained during the survey. Categories may include:
Our survey calls are currently made by human agents. If DelveUK introduces AI-assisted or automated survey calling in future, the relevant notice, calling script, lawful basis and controls will be updated before that use begins.
Manage your privacy choices